TEA Product Service

Service Related Items	TEA Headquarters \| Located in New York	Customer Service Contact:

Product Troubleshooting		Joe Tocidlowski
Tech Support		Customer Service Manager
Return Defects		Tel. 845-278-0960
Warranty Service/Return		Fax. 845-278-0964
Requests for Repair		Email: joe@TEAheadsets.com
Modifications or Upgrades		Location: New York Office
If you have any questions or need help or any additional information please feel free to call or email our Customer Service Manager directly.
All products for Warranty, Repair or Modification services need to be sent to our New York Office: TEA \| 16 Mount Ebo Road South \| Suite 6 \| Brewster \| NY 10509

TEA Product Warranty Policy	TEA Repair or Modifications
TEA warrants that all products are free of manufacturing defects in material and workmanship, for a period of 1 year. The Warranty is void and inapplicable if the product has been used in a way other than instructed, abused, or misused, damaged by accident or neglect or in being transported, or the defect is due to the product being repaired or tampered with by anyone other than TEA or an authorized TEA repair center.	TEA provides a full-time repair depot, and any product that needs warranty or non-warranty repair or modification services, can contact our Repair Manager. A return authorization(RMA) must be obtained prior to returning any equipment for service. Estimated repair costs and analysis can be provided prior to work being performed. TEA reserves the right to repair or exchange upon inspection of a product under warranty. Requests for return authorization can be completed with the below form.

Warranty, Repair and Modifications